Return & Refund Policy
We want you to love what you order from Trendora Lifestyle. If something isn’t quite right with your apparel, bags, or footwear, we are here to make things right.
Overview
At Trendora Lifestyle (http://trendoralifestyle.store), customer satisfaction is our top priority. We stand behind the quality of our curated collections. If you need to return or exchange an item, our straightforward policy is designed to give you peace of mind.
7-Day Return Window
You have 7 days from the date of your package delivery to request a return or exchange. To be eligible, items must be unworn, unwashed, unaltered, and in their original packaging with all brand tags and labels attached.
Non-Returnable Items
Certain types of items cannot be returned or exchanged for hygiene and safety reasons, including:
- Clearance or final sale items
- Intimate apparel or custom-ordered pieces
- Items showing obvious signs of wear, damage, or missing original tags
Size & Item Exchanges
Ordered the wrong size or prefer a different colorway? We gladly process exchanges for apparel, footwear, and bags subject to stock availability. Contact our support team to reserve your replacement item while your return is in transit.
Refunds & Processing Time
Once your returned package is received and inspected at our facility, we will notify you via email. If approved, your refund will be processed, and funds will be credited to your original payment method or issued as store credit within 5 to 7 business days.
Return Shipping
Customers are responsible for covering return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a traceable courier service to ensure safe delivery back to our warehouse.
Need Help?
Ready to start a return or have questions about an order? Reach out to our friendly support team anytime at support@trendoralifestyle.store or call us at +92-316-2626-262.